Effective Date: September 1, 2026

Iron Ark Roll-Offs respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request information, book services, or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name

Phone number

Email address

Service or delivery address

Billing and payment information

Information related to dumpster rentals, junk removal, deliveries, pickups, and other service requests

Communications you send to us through forms, email, phone calls, or text messages

We may also automatically collect certain technical information when you use our website, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We may use your information to:

Respond to inquiries and service requests

Schedule and manage dumpster deliveries and pickups

Provide junk removal and other requested services

Send estimates, invoices, receipts, and payment-related communications

Communicate about appointments, scheduling, delivery, pickup, billing, and service updates

Provide customer support

Maintain business and transaction records

Improve our website, services, and customer experience

Comply with applicable legal and regulatory requirements

SMS/Text Messaging

If you voluntarily consent to receive text messages from Iron Ark Roll-Offs, we may send non-marketing text messages related to your inquiry or services, including scheduling, dumpster delivery and pickup, junk removal, billing, payment, and other service-related communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP.

Consent to receive text messages is not a condition of purchasing goods or services.

Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or transfer SMS opt-in information or consent to third parties for their own marketing or promotional purposes.

How We Share Information

We may share information with service providers that assist us in operating our business, such as payment processing, scheduling, website hosting, customer relationship management, communications, accounting, and other business-support services.

These service providers may access information only as reasonably necessary to perform services on our behalf.

As stated above, mobile information and text messaging opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Iron Ark Roll-Offs, our customers, or others.

Payment Information

Payments may be processed through third-party payment processors. Iron Ark Roll-Offs may not directly store complete payment card information. Payment processors handle payment information according to their own privacy and security practices.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and enhance the customer experience.

You may be able to control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.

Your Choices

You may contact us to request that we update or correct personal information we maintain about you, subject to applicable legal and recordkeeping requirements.

You may opt out of SMS communications at any time by replying STOP to a text message from Iron Ark Roll-Offs.

Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

Iron Ark Roll-Offs may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Iron Ark Roll-Offs

147 Dow Court
Green Cove Springs, FL 32043
United States

Phone: (904) 331-8801
Email: [email protected]
Website: www.iron-ark.com